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Senior Release Manager

Product Development – Mountain View, California
Department Product Development
Employment Type Full-time
Minimum Experience Experienced

GetInsured is a cloud-based Healthcare Exchange Platform used by nearly 1 in 5 Americans who enrolled in coverage from 2014 to 2017. We build tools and services that enable consumers to have greater control over their healthcare choices. Our customers are consumers, employers, Healthcare marketplaces, benefits consultants and health insurers. One of our most significant challenges lies in transforming complex industry processes to delightful and satisfying user experiences for healthcare shoppers online, while at the same time keeping our technology platform scalable and flexible enough to adapt to the changing insurance landscape.

This is a client facing position for management of releases of a complex SaaS product with following responsibilities and activities

  • Work with the client, project team leads and support team to plan release scope and schedule
  • Communicate plans, commitments, and changes related to scope, schedule, and resources - both internally and to clients
  • Identify and monitor dependencies to ensure timely deliveries. Manage risk and drive project issues to resolution. Escalate when necessary
  • Plan and manage client-related activities such as change requests, integration testing, testing with external systems, demos, UAT, regular communications, and release sign-off
  • Assemble preliminary and final release notes
  • Drive improvement across release processes
  • Facilitate cross-team meetings and communication
  • Provide feedback to teams and individual

Qualifications and Experience

  • Seasoned professional with more than 10 years’ experience in both internal and client facing roles in software projects
  • Experience with the software development life cycle for SaaS services
  • Previous experience with release or project management
  • Ability to engage with a variety of functional roles – product management, software development, QA, operations, support
  • Experience developing release plans, and using tools to define, manage, and track release deliverables and results.
  • Ability to communicate with clarity and precision, both in writing and verbally, is critical
  • Assertive, responsible, proactive, and calm under pressure.
  • Strong negotiation and leadership skills
  • Comfortable working across functions and presenting to many levels of the organization
  • Comfortable communicating and negotiating with clients
  • Ability to hold individuals accountable to commitments
  • Ability to analyze and report on project metrics
  • Experience with JIRA a plus

What we offer:

A challenging, consumer-facing problem space, where you can make an immediate impact. You’ll be wearing multiple hats and working on various projects and teams. You will get your hands dirty with the latest technologies, learn to use new tools and get the opportunity have your say in the final product. You’ll work alongside a great team that assumes the best intentions, and makes every effort to show empathy and care in all interactions. We’re a well-funded, stable startup with excellent salaries, medical/dental/vision coverage, and perks. GetInsured is an Equal Opportunity Employer.


  • Health, Dental, Vision, Life, Disability
  • 401k match
  • Stock options
  • Catered lunch twice a week. Kitchen stocked with snacks, fruits, drinks.
  • Onsite Yoga
  • Yearly Education allowance
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  • Location
    Mountain View, California
  • Department
    Product Development
  • Employment Type
  • Minimum Experience
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