Who We Are
It’s truly an exciting time to be a part of GetInsured. Our vision has always been to make finding and enrolling in health insurance simple. Currently, GetInsured has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Who You Are
You’re a bright, energetic, curious, solution minded, technically proficient, professional. If this is you and you also meet the core requirements listed below, then you will be a good fit for the GetInsured Support Engineering Team and can be part of highly motivated, passionate group of support professionals.
Who You’ll Be Working With
You’ll be joining our Technical Support Team to provide state-of-the-art to GetInsured customers. You will also work closely with the development and QA teams to ensure prompt resolution of customer reported problems. You will have a strong relationship with and constant communication with Product Management, to convey customer enhancement requests and ideas to enrich product functionality and usability.
What You’ll Be Doing
We are looking for a Senior Technical Support Engineer who will be responsible for the following:
The Experience You'll Need
Additional Experience We Would Love to Have
What We Offer
A challenging, consumer-facing problem space, where you can make an immediate impact. You’ll be wearing multiple hats and working on various projects and teams. You will get your hands dirty with the latest technologies, learn to use new tools and get the opportunity have your say in the final product. You’ll work alongside a great team that assumes the best intentions and makes every effort to show empathy and care in all interactions. We’re a well-funded, stable startup with excellent salaries, medical/dental/vision coverage, and perks. GetInsured is an Equal Opportunity Employer.
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